Frequently Asked Questions

1. Is this a tutoring service? 

No, we assist students with personalized tools to help them achieve academic success in college. 

2. Does TheCollegeInformant.com guarantee I will graduate early and/or with multiple degrees? 

Graduating early with multiple degrees or certifications is up to the student and their motivation to accomplish this goal. We provide each student with the essential tools to do so, however, they are at their own discretion when using them.  

3. Who are the Excellence Program and SAT/ACT Exemption Assessment best for? 

The Excellence Program is best for individuals who want to save hundreds to thousands of dollars in college expenses and begin graduate school or enter the workforce sooner. The SAT/ACT Exemption Assessment is best for Texas high school students who do not want these standardized tests to affect their college placement. 

4. What if I am not a great student? 

Our goal is to provide each student with the best plan to build their academic self-confidence so they realize that they are capable of undertaking college level material. Every student is different and will need to approach his or her college planning process differently. We are skilled at helping students put a plan into place that can help them achieve their academic and professional goals. 

5. When is the best time to start working with TheCollegeInformant.com? 

For parents interested in their child enrolling in the SAT/ACT Exemption Assessment, any time during 8th-12th grade is sufficient. For the Excellence Program, we can usually be of assistance at any time throughout college, but the best time to begin is once the student has selected the college or university they will attend.  

6. Is TheCollegeInformant.com a subsidiary of a particular college, university, or agency? 

No. As a result, our priority is the interests of the student and/or their family.  

7. Where and how does TheCollegeInformant.com provide its service? 

The service is done entirely over the internet, primarily through email. Correspondence is also made through phone and mail. After signing-up, the student will receive an email with the steps to begin their program. 

8. What happens if I have an important question about my program? 

We can be reached by e-mail, phone, or mail.  

9. In high school and/or college my student has a counselor. Why do we need the services of TheCollegeInformant.com? 

Data from the U.S. Department of Education reports the national student-to-counselor ratio is 488:1. The NACAC's 2006 State of College Admission Report states that public school counselors spend 25% of their time on college counseling while private school counselors spend 58% of their time. Our services compliment the role of each student's high school or college counselor. We expand beyond the foundation they have set. We want to save each student time and hundreds to thousands of dollars by giving them the essential,personalized tools to achieve academic success in college. 

10. Do I need to tell colleges or my counselor that I am working with TheCollegeInformant.com? 

No. We are working on the student's behalf. Students are not obligated to inform anyone that they are working with us. 

11. What forms of payment are accepted? 

At this time checks, cashier's checks, and money orders are accepted. Very soon our website will be equipped to securely accept all major credit cards and other forms of online payment. We sincerely apologize for any inconvenience.

12. Do you have a refund policy? 

If for any reason after your payment and prior to receipt of our services you wish to cancel, you will receive a full refund. Refund request must be made within 5 days of payment. There is no refund once receipt of services begins. 

13. Do you have a payment plan? 

Yes. A 50% deposit is due upfront and the remainder 50% is due at the receipt of services. 

14. What are TheCollegeInformant.com's prices based on? 

TheCollegeInformant.com encourages individuals and families to realize that college is a major investment. Prices are based on the fact that we can help you significantly save on college costs. 

15. Do you give presentations? 

Yes. To schedule a presentation for your group or organization, please contact us by phone (361-658-8188) or e-mail ().